Privacy Policy

​

1. Collection of Personal Information

 

We collect personal information only when necessary to provide our services, including:

​

• Contact details (name, phone number, email address, and physical address)

• Employment history, qualifications, and work-related information

• Information provided during mediation, employee advocacy, or consultancy services

• Payment and billing details (if applicable)

• Any other information relevant to the services we provide

 

We may collect personal information directly from you, your employer, publicly available sources, or third parties with your consent.

​

2. Use of Personal Information

 

We use your personal information to:

• Provide HR consultancy services, including employment relations support, change management, and mediation

• Communicate with you regarding your inquiries, appointments, or service agreements

• Fulfill legal, regulatory, and compliance obligations

• Improve our services and client experience

• Process payments (if applicable)

• Conduct internal record-keeping and business operations

 

We will not use your personal information for any purpose unrelated to our services without your consent.

​

3. Disclosure of Personal Information

 

We may disclose personal information:

​

• To third-party service providers assisting with HR services, legal advice, or dispute resolution

• When required by law or to comply with legal obligations

• To protect our rights, clients, or employees from harm or fraud

• If necessary, to facilitate mediation or employment-related discussions with your employer (with consent)

 

We do not sell, trade, or rent personal information to third parties.

​

4. Storage and Security of Information

 

We take all reasonable steps to protect personal information from loss, misuse, unauthorised access, or disclosure. Your information is securely stored in electronic and/or physical formats with access restricted to authorised personnel only.

​

While we implement strong security measures, no system is completely secure. If we experience a data breach that could cause harm, we will notify affected individuals and relevant authorities as required by law.

​

5. Access and Correction of Personal Information

 

You have the right to:

​

• Request access to your personal information

• Ask for corrections if the information is inaccurate, incomplete, or outdated

 

To make a request, contact us at [Insert Contact Details]. We may require proof of identity before processing your request.

​

6. Retention of Personal Information

 

We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by law. When no longer needed, we securely dispose of or anonymise the information.

​

7. Website and Cookies

 

When you visit our website, we may collect non-personal information through cookies and similar technologies to improve user experience. You can manage cookie preferences through your browser settings.

​

8. Changes to this Privacy Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.

​

9. Contact Us

​

If you have any questions or concerns about this Privacy Policy or how we handle personal information, please contact us:

​

Anne Rocard Limited

Email: anne4rocard@gmail.com

Phone: 022 043 1641

​

By using our services, you acknowledge that you have read and understood this Privacy Policy.